Bet it is not 20 years or even 10 years for that matter. So what they have an 800 number, anyone can get an 800 number and with today's phone planes and unlimited calling why would you pay for an 800 number as that just adds cost to the bottom line that you have to pass on to the customer causing higher prices on machines.

Ask Paramount Manufacturing Who Manufactures The Machine They Sell..
Are they saying they are not a reseller of the machine?
Talking about switching machines constantly, ask them about

TurnKey , Or about the gumball machines they use to sell or how about Genesis Combo Machine? And what exactly makes them so called specialist? Have they worked in the manufacturing industry of vending machines?

Well Mars is another leader in coin and bill acceptors and is widely used in many combo vending machines. Just because it does not say Coinco®

Yes make sure it is one of the 4 leading manufactures of coin and bill handing devices but do not run away from the other 3 as they may save you some money and are just as good if not better in some cases. If you are looking at doing credit card processing, Coinco® only makes a reader where Mars makes an entire system that works with any processing company you want. Also Mars can do remote Monitoring and Coinco® does not make a system that does that but has to use another system to interface with. Now do not get me wrong, Coinco® does make a great system and we also use them but the point I am trying to make is they are not the only ones that make a great system..

So they did not check out the machine they were selling to make sure it worked properly before they started selling it to their customers?

Or another solution is to have a machine that has the bill drop lower then  the bill validator and make sure it has ample room for storage.

And I am not sure where they buy their bill validators from at $400.00 to $500.00 but maybe they should shop around as they are available for under $300.00 from many dealers.

Taking a tray out of a machine and reinstalling it is by no means a difficult thing.

And by no means a so called Service Nightmare..

If the motors are failing so much that you have to design a access door to replace them, then maybe you should look at better motors that do not need to be replaced as much...

Lack of experience... So to be so called specialist, It would seem to me they would have known this would be a problem before they sold the machines.

This is why one machine does not fit all needs and you should be dealing with a company that can offer you different styles of machines for different needs.
Do not lock into one machine style or size as you will limit what locations you can offer service to.

Such as The Wittern group or AP or National Or Dixie Narco and so on have set the standard for the industry as we know it today. Now mechanical machines do have their place as they work well where the honor box system is just not that honorable, but again this is why you use a distributor that can help you decide what machine works best for your location needs and offer you choices of machines.

Also many of the mechanical machines are now above $100.00 in coin mechs settings so again to know what you are talking about and what would work best for your customer is why a distributor of different machines is more valuable then a distributor that only offers one choice of machine.

Many 12oz cans are better priced and can offer a wider margin.

Look for the machine that does what you vend and ask if all selections can be converted to cans or bottles as some of the combo's are limited on what the selection can do and that also can stop you from making adjustments to what you sell down the road.

Meaning can I custom set up the combo to do many different things in all selections or am I locked into certain sizes only for certain selections?
Limited on what size products a certain machine can sell is why you do not use just one machine for every location. You need a machine or machines that will fit the needs of your location and what they may want.

But we are not all that large so yes the smaller combo machines do have their place in our industry but the big boy machines are in way more locations making very nice return on investments.

The key to return on investment is not to pay $5000.00 for a $2500.00 machine and end up in a location that you will never make the amount of money quick enough based on how many people it services.

This is where buying from the right distributor that knows vending equipment and knows the different manufactures in the industry is very valuable. By asking the question of is your machines made good, well anyone knows that who you ask is the key as not one mother out there will tell you that their baby is ugly!

Where is the machine manufactured is another good question as sometimes it is important to know where the products you are buying come from..

And make sure they do not just say it is sold in the US, Ok but where is it manufactured

We carry machines manufactured here in the US as well as Manufactured in other countries.

And at what cost is that replacement part being sold?

Example: Lets say the true cost of a replacement motor is $20.00 

Now lets say the distributor offers an extended warranty and sells that same motor for $40.00 but offers it to you for 50% well you still paid the $20.00 that the distributor has to pay for it so it cost them nothing. Ask exactly what the warranty covers and how much are replacement parts?

Also is that the manufactures warranty or the distributors?

Big difference is if the distributor does not stay with that manufacture or the distributor goes out of business the the manufacture will still back the warranty. If the manufacture goes out of business then replacement parts are most likely not going to be available anyway.

Protection against a price increase, when you have such a large markup it will cover the price increase.

How bout this, lower the cost of the machine and make sure that over 10 years it would never be as much as you charge now on such a large markup. Price increases do happen as cost goes up on everything but to build that price increase into the machine today is not worth it to your buyer.

As far as shipping is concerned that is why you deal with good freight companies that will insure their shipments to make sure if something does get damaged they cover you.

On our refurbished machines it takes about 5 days to get a machine ready but that is what it takes to do the job right.

But again this is why working with a distributor that knows what questions to ask while placing your order is important.

This depends on if the customer signs for the freight clear of damage or if the do like they should and inspect the freight before the driver leaves. If you inspect the freight while the driver is there your machine can be refused if the damage is sufficient that you want to refuse it.

If you sign for the freight and do not inspect it then it becomes more involved

But either way we are here for our customers and we work to get you taken care of right away.

By knowing what to do when your freight arrives is what saves everyone heartache.

24 /7 we get back to you in 2 hours top after hours

Even Sundays

Most of the time we are at the phone within a few min or you get a live person when you call after hours.

If your technicians can not trouble shoot over the phone and explain how to remove a part then your machine is to complicated. And by the way are your machines having so many break downs that this is really an issue? Also anytime a part is returned and is under warranty we pay the freight back to you.

All-Soda/All-Snack Vending Machines Problem 2

Outrageous Investment In Order To Offer A Variety of Products

And with quality refurbished machines we can save you even more!!!

All-Soda/All-Snack Vending Machines Problem 3

"Themed" Soda Machines Narrow Choices

Most all-soda machines are "themed" - in other words, they display the logo and theme of one of the major soft drink companies such as Coca-Cola or Pepsi. With a themed machine, you are stuck selling drink brands that are only part of that company. For example, you cannot sell Gatorade in a Coke machine because Gatorade is owned by Pepsi. With themed machines, you cannot sell what is most popular in any given location. In some locations, Coke will outsell Pepsi - but Diet Pepsi will outsell Diet Coke. You cannot cross brand names with these machines which severely narrows your customers' options - and therefore your income.

And by the way, Coke and Pepsi do not sell new machines to you personally so the chances of you getting a Coke or Pepsi themed machine are none unless you are doing  co op program with them or if you buy the machine used. Now if you buy a used machine with a Coke or Pepsi logo then you can put in it what you want as it is your machine.

With full size drink machines you have more capacity and wider options then with the drink machine that is with the combo that those 800 companies sell.

Cannot Vend Energy Drinks
All-soda machines cannot vend Energy drinks. These machines are set up to vend only bottles or cans. Bottle- only machines cannot vend cans of any type. Can-only machines are set up to vend standard 12 oz soda cans only. They cannot be adjusted to fit larger or smaller energy drink cans. You will miss out on this exploding, multi-billion dollar market.

To be such experts in the vending industry it is funny how they do not know this stuff.

Many of the full size drink machines and even some of the compact ones do a wide variety of drinks including energy drinks in 16.9 oz cans such as monster or rock start to name a few.

And even the smaller energy drinks and even the coffee in a can can be done in many of the machines.

Set ups are not a problem with us as we offer set up of machines to accommodate the many different sizes and selections out there. Many of our full size machines are not limited by selection as to what you can sell out of it.  We can offer machines that can do a wide variety of selections in all selections and not locking you into just a certain size can or bottle per selection

Ask if all selections on the drink machine can be set up for different size products!

Diminishing Returns On Snack Investment

Most all-snack machines hold at least 45 different types of snacks. This is a huge investment for one location. Most locations needing a machine like this are serviced by large vending companies who have long-term contracts with the location. The small to medium-sized companies (your target market) who are looking for machines do not have enough employees to support a machine holding 400-500 snacks. To prevent massive product spoilage, you have two options with these machines: The first is to fill only some of the product coils - but the establishment doesn't like the looks of a half empty machine. The second option is to place a few products in each product coil. This gives the appearance that the machine is full, but forces you to service the machine more often as the few products in each coil are sold leaving the coil empty.

As you can see they point out that the market for their machine is the small to medium market

With that size market is more important to make sure you are not paying more for a small machine that will take longer to get your return on your investment.

Also make sure that you do not lock into one size machine that limits what accounts you can service because as you grow your accounts sizes will grow also and those larger machines will be what you need for those larger accounts.

If you are serious about being in the vending industry the I am sure you are serious about growing

We offer all sizes of machines that will allow you to service all size accounts.

But have you seen the Wittern group Manufacturing Plant In Des Moines?

It is pretty impressive.

Have you seen AMS Manufacturing in VA.?

Pretty state of the art.

Have you visited National Vendors In SC?

Maybe you should and you would see what really state of the art is

I hope they are not saying that the 800 company is the actual manufacture of that combo, as they are just a reseller like many other resellers for Paramount Manufacturing Company.