Customer Service Is Our Goal

Please Tell Us How We Are Doing. Your Input Is Very Important In Our Goal.
Without You, There Is No Us.

Thanks For Your Time 
Sincerely
Lindel Creed
President

Please E-Mail Comments to the address link below.

LCREED@VENDWEB.COM

 

Hi, LIndel.   We ordered and received a soda cooler from your company.   We
had a small problem with a shelf/screw, but you folks were able to come up
with a simple solution.

Everything's fine.  We love the cooler!  Everyone we dealt with at VendWeb
was terrific - quick to respond, helpful, pleasant.  It was a good
experience. Thanks again for all your help.

Jean M. Cadman, Administrator
Herold and Haines, P.A.
 
 
I have worked with Lindel and Vendweb.com for about 2 1/2 years now and they quickly became my Number 1 vending machine supplier.  Great pricing got me hooked, but service after the sale has been phenomenal.  Lindel really means in when he states that customer satisfaction is their #1 objective!  I am about to buy another machine from Lindel and always trust his judgment in what to buy and how to operate each installation.   Thanks Vendweb for a job well done!
 
 
Sincerely Yours,
 
Chris Caruso

 

 
Lindel,
 
I just wanted to say Thank You very much for getting my soda machine working.
I understand you speak to a great many people everyday, so I will refresh your memory. 
I had called USI tech support and they sent me a new controller for my CB-500 soda machine.
The machine still did not work after that it was vending 4 sodas at a time and still showing
credit for the money that was put in the machine. 
USI tech support then said it was a bad drop sensor. So after a huge pain of changing that drop sensor
it was still doing the exact same thing. I then called back to USI tech support, and they were of little help.
Then they acted like I was a nuisance to them. They gave me the name of a guy to call for service even though
the machine is under warranty and I would have to pay the labor. 
The service call was going to cost about $200.00 and I was at this point desperate enough to pay it to get this
machine repaired. I had already paid next day air charges on both parts to be shipped. 
I was doing everything I could to get the machine going and was not getting much help from USI. This is
when I called you at 8:00 p.m. and by 8:30 p.m. my machine was working and back in service. 
Your knowledge of the machines is very impressive. You were able to do what the techs at USI get paid to do,
but were not able to handle. It was great being able to call you at 8:00 p.m. because I work a full time job
during the day. 
I would like to say Thank You very much. You saved me at least $200.00. You also may have saved me that
account. 
There is only one place that I am going to buy any vending machines, Vendweb.com
 
Bryan Langehennig

 

 
I wanted to take this time to thank you for the host of information, I really appreciated it.   I have a few items to close up, soon and very soon I will be back in touch. 
 
I have interviewed several companies.  However, I plan to be in contact with you soon.
 
Thank you in advance for a loyal working relationship!
 
Rita
 
Hi Lindel,
 
Thanks for your help with the machine.  I was impressed with the ease of buying your machine, but I did not expect the service that you provided two years after the purchase.
 
I have 25 employees now and I will be in the market for another machine some time in the future.  I will not buy from anyone else.
 
Respectfully,
Don

 

 
I want to thank you for your help.  If I need anything else, I will contact you.  You definitely know how to treat customers and that means a lot to me.
 
Thanks again,  Brenda D
 
Lindel:
I sold My final machine.  I wanted thank you for all your support and help with my machines.  YOur customer service is exceptional and I would refer you to anyone !!  matter of fact, may have someone selling a nice lot and may be contacting you  !! 
Sandee N
 
 
I just wanted to say to everyone that I just received 10 Seagas +
stands from Lindel (at Vendweb.com) and the entire transaction went
well! I was nervous about spending a lot of $$$ with a company I was
not that familiar with, but Lindel was very friendly and I got the
machines quickly. I highly recommend him as a vending supplier!
Steve
 
 
I agree with you!  Lindel exceeded our expectations as well. He was very
imformative,answered all of our questions to our satisfaction and provided prompt
delivery at a great price. We would also like to recommend Lindel to anyone
else serious about the vending business
 Thanks Ray and Jeff
SNAP VENDING
 
 
Thank you to the group.  ( TalkVend )  I am grateful your time and sharing your
wisdom with me.  Tonight I spoke with Lindel for a very long time.
He was extremely generous with his time and never once tried to sell
me his products.   I recently completed a "How to" manual on the
vending business published by Entrepreneur magazine ($70.00) but I
learned much more from Lindel and I really appreciate his
assistance.   As I look back through older posts I can't help but be
impressed by the kindness and helpfulness of the members of the
group.   This group has been a blessing to me as I am certain it has
been to others.

Sincerely,
Jim W
 
 
I did receive your quote and it is the BEST deal I found on the internet.  I'm trying to get the locations set-up before I place my order.  You will be hearing from me in the near future.

Alice

 
I just wanted to Thank you and Norma for all the help you and her have giving to me and Justin. I didn't realize starting a company was so hard. I am glad I have a good suppler that you are and for always being, Just a phone call away.  I am very happy that I have your support and always good advice. Thanks again. It's good people like you and her that really help people like me. That has no idea what is going on.
I know I can grow, just feeling good about your company helping mine.
Sharon W.
 
From what I have seen thus far your customer service is far superior to others out there and when the need for a machine arises in the future we will be sure to contact you.
Angela L
 
My experience with lindel is that
he helped me out big time. I was sold a defective
electronic combo unit. The Manufacture was giving me a hard
time about replacing it and my distributor turned a
deaf ear, so I got Lindels phone # off the vendweb
sight and asked if he had any ideas. Even though I did
not buy this machine from him, he called the manufacture on my
behalf and got the results I could not get. they shipped
out a replacement the next day. In a business full of
scumbags I was amazed to find a distributor that was
willing to go the extra mile for a small vendor. lindel
impressed the hell out of me.
 
 
I just wanted to say thanks to you again for the effort and time that you spent on getting me
the snack vending machines, that I needed to start my business. The short
time frame in which you had to work with and the fact that you was there at
the end making it happen, shows me that you are the person to deal with if
they are getting started in the vending business. Your dedication has helped
make my business a success, and once again, thanks a lot. 
If you get a chance give me a call , I have a few questions about the smaller
machines. Also I finally got those machines from Coke.

Neal T
AT Vending
 
Lindel,
    Greetings from Guam! Please keep me on the mailing list. My vending
machine is working out very well. Just sitting back and watching the money
roll in. Thanks again.
 Tim M
 
I just love my coffee machine we got from Vendweb. Great Deal!!! AY -CA.
 
My order of two NSV combos arrived on time and in good order ...... thanks
for the quick response and service.  The machines are on location as we speak. 
Steve
Country Candy Man
 
I spoke with Lindel over the phone, and he was very helpful and candid. He gave free advice without a pitch, Just wanted to pass it on - the man from NC, SEEMS to be an honest business man. Check him out for yourself. -  Dave From Ca.
 
Please keep me on your mailing list. I love the information I receive from
you guys. The new club is great also-Dan T
North State Vending
 
Thanks to your world wide marketing we were able to connect with a buyer for our used machines.
Thanks for all the help
Bob S
 
I just wanted to say thank you for all you have done for my business you helped me to find the right equipment and got it for me at the right price you handled the shipping to my location it arrived on time even during the holiday season
.
thank you Albert F.     J & A vending
 
Hi Lindel,
   Yes the machines did make it here ok.  Thanks for taking care of every thing so promptly.  I will definitely be doing  more business with you in the future.
 Thanks,  Chad E

 

 
Yes, I am one of those people who paid too much for their first machines
through another company for that complete business solution. After seeing
your web site I know where my next purchases will come from.
Sincerely,
Brian N
 
Dear  Lindel,
I would like to inform you thanks to the service provided be Vendweb.com.
 I purchased eight of the used  U-Turn machines that were available.
 I have found my first experience with Vendweb a great pleasure.                                                                        
             Sincerely,

                                                                        
              Rich G