
Customer Service Is Our Goal
Please Tell Us How We Are
Doing. Your Input Is Very Important In Our Goal.
Without You, There Is No Us.
Thanks For Your Time
Sincerely
Lindel Creed
President
Please E-Mail Comments to the address link below.
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Hi, LIndel. We ordered and received a soda cooler from your company. We had a small problem with a shelf/screw, but you folks were able to come up with a simple solution. Everything's fine. We love the cooler! Everyone we dealt with at VendWeb was terrific - quick to respond, helpful, pleasant. It was a good experience. Thanks again for all your help. Jean M. Cadman, Administrator Herold and Haines, P.A. |
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I have worked with Lindel and Vendweb.com for about 2 1/2 years now and
they quickly became my Number 1 vending machine supplier. Great pricing
got me hooked, but service after the sale has been phenomenal. Lindel
really means in when he states that customer satisfaction is their #1
objective! I am about to buy another machine from Lindel and always
trust his judgment in what to buy and how to operate each
installation. Thanks Vendweb for a job well done!
Sincerely Yours,
Chris Caruso
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Lindel,
I just wanted to say Thank You
very much for getting my soda machine working.
I understand you speak to a great many
people everyday, so I will refresh your memory.
I had called USI tech support and they sent
me a new controller for my CB-500 soda machine.
The machine still did not work after that it
was vending 4 sodas at a time and still showing
credit for the money that was put in the
machine.
USI tech support then said it was a bad drop
sensor. So after a huge pain of changing that drop sensor
it was still doing the exact same thing. I
then called back to USI tech support, and they were of little help.
Then they acted like I was a nuisance to
them. They gave me the name of a guy to call for service even though
the machine is under warranty and I would
have to pay the labor.
The service call was going to cost about
$200.00 and I was at this point desperate enough to pay it to get this
machine repaired. I had already paid next
day air charges on both parts to be shipped.
I was doing everything I could to get the
machine going and was not getting much help from USI. This is
when I called you at 8:00 p.m. and by 8:30
p.m. my machine was working and back in service.
Your knowledge of the machines is very
impressive. You were able to do what the techs at USI get paid to do,
but were not able to handle. It was great
being able to call you at 8:00 p.m. because I work a full time job
during the day.
I would like to say Thank You very much. You
saved me at least $200.00. You also may have saved me that
account.
There is only one place that I am going to
buy any vending machines, Vendweb.com
Bryan Langehennig
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I wanted to take this time to thank you for the host of information, I
really appreciated it. I have a few items to close up, soon and very
soon I will be back in touch.
I have interviewed several companies. However, I plan to be in contact
with you soon.
Thank you in advance for a loyal working relationship!
Rita
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Hi Lindel,
Thanks for your help with the machine. I
was impressed with the ease of buying your machine, but I did not expect
the service that you provided two years after the purchase.
I have 25 employees now and I will be in the
market for another machine some time in the future. I will not buy from
anyone else.
Respectfully,
Don
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I want to thank you for your help. If I need anything
else, I will contact you. You definitely know how to treat customers
and that means a lot to me.
Thanks again, Brenda D
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Lindel: I sold My final machine. I wanted thank you for all your support and help with my machines. YOur customer service is exceptional and I would refer you to anyone !! matter of fact, may have someone selling a nice lot and may be contacting you !! Sandee N |
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I just wanted to say to everyone that I just received 10 Seagas + stands from Lindel (at Vendweb.com) and the entire transaction went well! I was nervous about spending a lot of $$$ with a company I was not that familiar with, but Lindel was very friendly and I got the machines quickly. I highly recommend him as a vending supplier! Steve |
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I agree with you! Lindel exceeded our expectations as well. He was very imformative,answered all of our questions to our satisfaction and provided prompt delivery at a great price. We would also like to recommend Lindel to anyone else serious about the vending business Thanks Ray and Jeff SNAP VENDING |
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Thank you to the group. (
TalkVend ) I am grateful your time and sharing your wisdom with me. Tonight I spoke with Lindel for a very long time. He was extremely generous with his time and never once tried to sell me his products. I recently completed a "How to" manual on the vending business published by Entrepreneur magazine ($70.00) but I learned much more from Lindel and I really appreciate his assistance. As I look back through older posts I can't help but be impressed by the kindness and helpfulness of the members of the group. This group has been a blessing to me as I am certain it has been to others. Sincerely, Jim W |
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I did receive your quote and it is the BEST deal I found on
the internet. I'm trying to get the locations set-up before I place my
order. You will be hearing from me in the near future.
Alice |
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I just wanted to
Thank you and Norma for all the help you and her have giving to me and
Justin. I didn't realize starting a company was so hard. I am glad I have a
good suppler that you are and for always being, Just a phone call away. I
am very happy that I have your support and always good advice. Thanks again.
It's good people like you and her that really help people like me. That has
no idea what is going on. I know I can grow, just feeling good about your company helping mine. Sharon W. |
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From what I have
seen thus far your customer service is far superior to others out there and
when the need for a machine arises in the future we will be sure to contact
you. Angela L |
| My experience with lindel is that he helped me out big time. I was sold a defective electronic combo unit. The Manufacture was giving me a hard time about replacing it and my distributor turned a deaf ear, so I got Lindels phone # off the vendweb sight and asked if he had any ideas. Even though I did not buy this machine from him, he called the manufacture on my behalf and got the results I could not get. they shipped out a replacement the next day. In a business full of scumbags I was amazed to find a distributor that was willing to go the extra mile for a small vendor. lindel impressed the hell out of me. |
| I just wanted to say thanks to you again
for the effort and time that you spent on getting me the snack vending machines, that I needed to start my business. The short time frame in which you had to work with and the fact that you was there at the end making it happen, shows me that you are the person to deal with if they are getting started in the vending business. Your dedication has helped make my business a success, and once again, thanks a lot. If you get a chance give me a call , I have a few questions about the smaller machines. Also I finally got those machines from Coke. Neal T AT Vending |
| Lindel, Greetings from Guam! Please keep me on the mailing list. My vending machine is working out very well. Just sitting back and watching the money roll in. Thanks again. Tim M |
| I just love my coffee machine we got from Vendweb. Great Deal!!! AY -CA. |
| My order of two NSV combos arrived on
time and in good order ...... thanks for the quick response and service. The machines are on location as we speak. Steve Country Candy Man |
| I spoke with Lindel over the phone, and he was very helpful and candid. He gave free advice without a pitch, Just wanted to pass it on - the man from NC, SEEMS to be an honest business man. Check him out for yourself. - Dave From Ca. |
| Please keep me on your mailing list. I
love the information I receive from you guys. The new club is great also-Dan T North State Vending |
| Thanks to your world wide marketing we
were able to connect with a buyer for our used machines. Thanks for all the help Bob S |
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I just wanted to say thank you for all you have done
for my business you helped me to find the right equipment and got it for
me at the right price you handled the shipping to my location it arrived
on time even during the holiday season
.
thank you Albert F. J & A vending
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Hi Lindel,
Yes the machines did make it here ok.
Thanks for taking care of every thing so promptly. I will
definitely be doing more business with you in the future.
Thanks, Chad E
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| Yes, I am one of those people who paid too much for
their first machines through another company for that complete business solution. After seeing your web site I know where my next purchases will come from. Sincerely, Brian N |
| Dear Lindel, I would like to inform you thanks to the service provided be Vendweb.com. I purchased eight of the used U-Turn machines that were available. I have found my first experience with Vendweb a great pleasure. Sincerely, Rich G |