Consumer Alerts

Buyer Beware Of Flooded Vending Machines
Click Here For Details

 

There seems to be some very close resemblance of websites back on the web selling machines that look just like the scam website that was closed down and told they could not sell vending or anything to do with vending ever again on the web.
Buyer beware of companies that do not list their address or you can not find any owner information on Who Is records.
Companies that hide their URL ownership details are sending up a big red flag as a company I would not do business with.

<Do not get scammed by some vending website that is not what you may think it is>

Call us at 704-435-1466 for information on companies that scammed people in the past.
Even if you do not buy your machines from us we will still tell you what we know on vending websites and how not to get burned.
 

 

The worst thing to hear is a person who has been taken or ripped off by anyone.
We have a saying in our industry about blue sky sales and magic pots of gold, they do not exist!

The vending industry is just like any other industry and that is if you want something to be successful then you have to make it successful.

Buying online is a great convenience but can also be a great disappointment if you do not deal with the right companies.
It seems our industry has its share of broken promises and people who are not happy with who they purchased their machines from.
Internet sales can be a great way of shopping, just know who you are dealing with.
Many companies do not list their address as this way it is hard for a buyer to check them out.
Many do not even think to check out the person or company they are buying from >Not a smart idea at all <

Here are some links to assist you with searching out who you are buying from.
Be careful as many have simply changed names so records are not up to date.
Do Domain Name Searches as well as Better Business Bureau Searches On Owners or Contact Names Of Companies
 


Click On Federal Trade Commission For Vending Machine Results

Click Here To File A Complaint With The FTC

Vendweb is a proud member of the BBB

Always look up who is at http://www.networksolutions.com

This is very important!!
If a company does not list their owner and contact info then stay away from that company.
Example of what we are talking about is many companies will hide who is the registered website owner to keep you from finding out about their past shut down companies.
If you go to network solutions and run a website name under the who is section and it comes back as listing the host as the listing, be very cautious about doing business with that company. Do not be ripped off by these dime a dozen websites that do not list who owns them as they are probable a rip off company hiding.

 

Always check with the BBB to see what reports are on a company.
Click Here To Search The BBB
Here is our BBB Listing

BBB Reliability Report

The Better Business Bureau
Serving Southern Piedmont Carolinas
13860 Ballantyne Corporate Place, Suite 225
Charlotte, NC 28277
Vendweb.com
1735 Dameron Rd.
Bessemer City, NC  28016
Telephone: (704) 435-1466
Fax: (704) 435-1466
www.vendweb.com
The BBB reports on members and non-members.
Original Business Start Date: August 1999   Employees: 2
Principal: Mr. Lindel Creed , Owner   File Open Date: July 2002
Email Address: lcreed@vendweb.com      
TOB Classification: Vending Machines
BBB Membership: This company is a member.

BBB Membership Status

This company has been a member of this Better Business Bureau since August 2004. This means it supports the Bureau's services to the public and meets our membership standards.

Program Participation

This company has agreed to use mediation and arbitration if necessary to resolve disputes through their participation in the following programs: Membership Identification, BBB Online.

Customer Experience

Based on BBB files, this company has a satisfactory record with the Bureau. The Bureau has processed one customer complaint on this company in its three-year reporting period. The company addressed the disputed issues of the complaint and the customer verified that the complaint has been resolved satisfactorily. A satisfactory record means a company has been in business for at least 12 months, and properly addressed matters referred by the Bureau. The company does not have an unusual volume of complaints, or any government actions involving its marketplace conduct. The Bureau understands and has no concerns about the company's products, services and type of business.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

 

 

 


Network Solutions has a great resource called Who Is

Click Here To See Who Is Who
Here is our network solution listing
Organization:
      Vendweb:
      Creed Lindel
      1735 Dameron Rd.
      Bessemer City, NC 28016  US
      Phone: (704) 435-1466
      Email: lcreed@vendweb.com
   Domain Name: VENDWEB.COM
      Created on..............: Tue, Mar 30, 1999
   Administrative Contact:
      Vendweb
      Creed Lindel
      1735 Dameron Rd.
      Bessemer City, NC 28016
      US
      Phone: (704) 435-1466
      Email: lcreed@vendweb.com


Who is works well to see who has the registration to a certain website or who is the owner or contact for that site.
One way certain companies will keep you from doing background checks on them is not to list their info in the who is directory.
If a website does not list their information for public viewing as to who owns and runs a certain company then that should throw up a big red flag right away as to being a company that many have something to hide.
Each company should list a contact name and a company phone number to that company.
If the only listing is the IP carrier and not an actual person that is a big red flag not to buy from that company.
Also check with the local court house in the county that the business is listed in to see who is the principal owner of that company.
Ask the company what county they are in!!! Check with the county clerk to see if their business is registered and who is the principal owner.
Ask for details on the company such who is the vice president of the company as well as the president.
Online buying can save you money but it can cost you also! Know who you are doing business with

Many companies will change names on the web and start doing business under another name after having many complaints filled against them. Look for owner names or contact that match up with other companies you have done background checks on and they have come back as not such a great company. There was this one company that sold vending machines and had a problem giving the customer what was expected as being a refurbished machine when what they really got was a as is working machine or maybe a clean and working machine but it was not a refurbished Vending Machine. A refurbished vending machine is one that looks like new and you can place on location.
A refurbished vending machine has new buttons, graphics, and trim.
It does not look like it just came in from the field and was washed off and sent back out.
Do not be fooled as to what refurbished is by some sellers of used vending machine.
We sell quality rebuild machines that we are sure you will be happy with.
We have over 40 years of background working with used vending machines in our lineup of services we can offer to our customers.
We know vending machines period...

You can search who a website belongs to also by going to http://betterwhois.com
Put in the name of the website and review the results. Many times you will find that companies are coming back with different names after being closed down. Check and see who is really behind a website before you buy anything from them.


When dealing in any business it is wise to make sure that the person you are dealing with is going to deliver on what they say.
There have been many times where we have spoke to unhappy clients of others on the internet that either got no machines or did not get any thing close to what they expected.

We also recommend that you understand what machines you are getting and what options the machines come with.
There are many machines out that may be in violation of trademark rules such as some machine sellers are selling machines with graphics
that they have no legal right to use. Pictures of famous people and sports athletes that did not give permission to use their graphics for that purpose.
Drink companies have rules that we must comply with when  we sell a drink machine that was purchased thru a bottler.
If a sell is stated as being a refurbished machine then it can not include the bottlers logo or graphics as stated to us by the major labels we spoke to.
A clean and working with existing graphics can be sold but the sale must be as a clean and working only.
Bottlers are cracking down on unauthorized use of their logos and graphics on machines on the street.

Some companies want you to believe that location ready machines they pitch are ready to put out and in their minds maybe they are.
(What we think is location ready is not the same as to what they think it is - Our refurbished machines are really refurbished)

We get many calls from operators getting machines that were no way location ready so make sure you know what you are getting.
There are different set ups for vending machines and different options that can come with some machines. Make sure that the options you need are included in the model you get so you are sure the machine will do the things you may need.

Cans or Bottles? Single price or multi price? all candy trays or chips that are grab bags? I believe many problems can be avoided by having a sales rep. that knows what to ask about what you may need. Not all machines are equal and many features can be over spending as others may be needed in your situation. Vendweb.Com is your go to company and we stand ready to work with you on your vending machine needs.

 

 Customer Satisfaction

#1 In Customer Satisfaction Is Our Main Goal.
 Click Here To Read How We Are Doing

 

If you have a story you want to send to us please send to the following link
Please send to lcreed@vendweb.com

Been ripped off or feel you did not get what you thought?
Let us know and maybe we can help.

When you need good quality machines from a company you can trust.
Make the choice more and more operators are making and contact Vendweb.Com

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